We have vacancies for a Manager and Cafe/Retail Assistant to work in our new Cafe, Take Away, Craft and Event Space.

The job descriptions and application instructions are available to download.  For the details of the Manager's job, click here.  For the Cafe/Retail Assistant job, click here  

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 0794 195 2092 if you have any pre-application enquiries or would like the application pack emailed to you

The Water Tower at Haltwhistle is currently being fit out and we are hoping to open the doors towards the end of next month.

The closing date for applications is noon on 8 May 2024.

 

 

Planned engineering work for the period 22-26 April will prevent trains running Hexham to/from Carlisle.  Trains will operate Hexham to/from Newcastle.

Rail replacement buses will run Carlisle to/from Hexham.  Check the bus and train times here.

The creativity of our local communities has transformed the interior of the waiting room on Platform 1 at Haltwhistle Station.  The first exhibition was all about dogs.

In summer 2023, the second exhibition was unveiled featuring the history and heritage of Haltwhistle and surrounding parishes.

Sadly the waiting room has been closed for some time as a result of ongoing building work; hopefully in the next few weeks it will be open so you can pop along and learn so much about the area.

The recent community event at Wylam seeking views about the railway highlighted a wide range of comments. 

As you will see from the notes below, the feedback covered a range of topics.   All of which we, with the Rail Users' Group, will be bearing in mind as we pursue improvements to rail services, infrastructure and connectivity with other forms of public transport Event Wylam 12 March 2024

Thank you to everyone who came along to the event or who submitted feedback via email or on our social media in response to our invitation to attend the event.  

Information from the rail industry and transport organisations
Reappearance of printed timetables is good (this of course is a Tyne Valley CRP initiative, not Northern).
Phone app is OK, generally good on cancellations.
Retention of Hexham ticket office great.

Timetable
More stopping trains
Delete the Whitby/Middlesbrough trains - often unreliable.
Fill the gap between the 21.25 and 22.53 departures at Newcastle.
Trains on bank holidays (presumably New Year's Day).
Trains before 10.00 into Newcastle on Sundays.
Half hourly service at Wylam.
Half hourly service Newcastle - Hexham.
Having to change trains at Hexham to get to the west is a definite put off.
A mid morning all stations service to Carlisle.
A better Sunday service.
What became of the seven day railway?

Stations
Easier to use ticket machines. Not easy to ensure you have the correct ticket or don't buy one more expensive than necessary.
Buy before you board policy discriminates against older people and those with cognitive problems.
One comment that ticket machines are generally OK.
Both ticket machines at Wylam the same side of the crossing.
Access to westbound platform at Corbridge.
Remove car park charges at Wylam.
Better coordination between buses and trains.
Stop the GNE 10B service at Prudhoe departing before its connecting train arrives. (Bus flees train!)
Increase bus service between Wylam and Prudhoe via Crawcrook.
Reopen the eastbound waiting room at Haltwhistle.
Wylam level crossing sometimes blocked when traffic builds.

Trains
Space for both commuter and leisure cycles.
Increased capacity for bikes. Current limitations can leave people stranded in difficult circumstances.
With adequate provision for bikes it becomes possible to promote cycle routes along the Tyne Valley.
More carriages on last trains Friday and Saturday. Full of revellers.

Service quality

If the stopping train is cancelled, ensure the following service stops.
Increase the length of trains following cancelled services to prevent overcrowding.


Other

Settle the industrial dispute.
Cheaper tickets.
Specific complaint about disorder on curry train - this situation largely caused by overcrowding consequent on the previous two trains being cancelled.

 

Event Wylam 12 March 2024

The community in Wylam and surrounding area is being asked what it wants from the railway that serves their local station as the Tyne Valley Community Rail Partnership and Tyne Valley Rail Users’ Group consult residents. A drop-in session is to be held on Tuesday,12 March between 7pm and 9pm in the Foyer at Wylam Methodist Church.

In advance of the election for the North East Mayor in May and a general election later in the year, the groups want to know how local people feel the rail service can be improved so that they can raise key issues with the candidates.

Malcolm Chainey, Chair of the Community Rail Partnership said “we want to engage with electoral candidates about transport issues and the importance of the Tyne Valley Railway’s role connecting communities between Newcastle and Carlisle and beyond. Do current rail services meet the needs of people in the Wylam area, where do they want to travel to and at what time, are connections with other modes of transport available, are there good walking and cycling routes to the station and are the facilities at the station and on the trains meet expectations?”

Anyone unable to attend can provide feedback by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

One of the four pillars of the community rail strategy is the requirement for DfT accredited community rail partnerships to provide a voice for the community and it is anticipated that further events will be held at other locations along the Tyne Valley Railway route.