Updated 6 December
There is some good news! The line will reopen to/from Carlisle on Wednesday 7 December.
If your journey on the Tyne Valley Railway was curtailed by Northern's Do Not Travel message on 12,13 or 19 November, you can claim compensation for the unused part of your ticket. You must do so within 28 days of of the date of travel. Find out more on Northern's website. However, please note that you can only make a claim from the retailer from whom you bought your ticket.
Following the derailment of a freight train on 19 October near Carlisle, trains on the Tyne Valley Railway and Settle Carlisle route are unable to operate in or out of Carlisle Station.
Passenger services along the Tyne Valley Railway will operate, where possible, to/from Haltwhistle with rail replacement buses connecting Carlisle to/from Haltwhistle calling at Brampton and Wetheral. West of Hexham has been reduced to an hourly service, this will impact on the number of trains calling at stations Newcastle to/from Hexham.
It is not possible for coaches to access the parking areas adjacent to Brampton and Wetheral Stations, find out where the rail replacement buses pick up and drop off passengers close to these station here. We understand a bus coordinator will be on site at Haltwhistle to assist passengers with transfers between trains and buses (although there may be times when a coordinator is not available).
Derailment timetables are available by clicking on the dates below:
(to be updated soon)
Please be aware that there are numerous timetables for the Newcastle-Carlisle route on Northern's website and some of them have been superseded by the emergency derailment timetables. Our advice is to make sure you scroll to the timetables at the bottom of the list to check for the derailment timetable.
Journey times will be extended. If your journey is delayed more than 15 minutes, please consider the Delay Repay scheme for delayed journeys. Here is the link for more information and to claim
You are advised to check before travel to see the impact on your journey. It is suggested that you check updates on Northern's website or at National Rail. Please note that as the emergency timetable is in place, service updates on these websites reflects any changes to that timetable (not the original May-December times).
If you have questions about a late or non running rail replacement coaches or other issue, please contact Northern's Customer Experience Centre:
Tel 0800 200 6060 Twitter or Facebook @northernassist
All the wagons have been removed - the last three being recovered by crane. Watch Network Rail's video of this operation here
Before some of the wagons can be removed, their load of cement was transferred to road transport. A crane was built adjacent to the incident site to remove some wagons. Infrastructure repairs will also need to be undertaken.. As some derailed wagons were in the river, additional checks to assess environmental issues were undertaken. Media reports indicate there has been no cement contamination of the river.
Watch the recent interview with Northern's Regional Head of Trains &Stations and Hexham TV
Here are some of Network Rail's images of the incident.