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Q Where is the Tyne Valley Railway?

The railway runs 62 miles across the north of England between Newcastle and Carlisle providing a transport solution for commuters, visitors and local residents. It is estimated that 1.5 million people live within a 30-minute journey/walk of stations along the route, which is close to the Hadrian’s Wall World Heritage Site, Northumberland National Park and North Pennines AONB.
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Q When do trains run?

There is a daily service on the Tyne Valley Railway (except Christmas Day, Boxing Day and New Years Day). You can check the timetable here.

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Q How much does it cost to travel?

Ticket prices will depend on the actual journey being taken and will vary on whether it is a single, day return or period return ticket (ie return within a month). You can get a ticket starting at any station in the country to a station on the Tyne Valley Railway.

Children under the age of 5 travel free. Child tickets which usually cost half the adult fare are available for children aged 5 to 15 years old.
If you can plan ahead and book your ticket in advance, you may be able to get an advance purchase ticket which saves you up to 70% of the standard fare.
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Q Can I use my railcard?

Yes, all national railcards provide a discount on the ticket price. Buy or renew a railcard here.
In addition, residents in the CA1, CA2, CA3, CA6 CA8 and CA9 postcode areas can purchase a Dales Railcard which provides a discount for travel from Brampton and Wetheral via Carlisle to Leeds or Bradford on the Settle-Carlisle Railway. Click here for information about the Dales Railcard.
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Q How do I purchase a ticket?

Tickets can be purchased from booking offices at stations throughout the country, online or at the ticket vending machines (TVM) available at stations along the route (except the MetroCentre). You can buy tickets online from Northern, CrossCountry, other train operating companies and online outlets.
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Q Can I get assistance to board the train?

Yes, the Passenger Assist scheme is operated by all train companies. National Rail’s website provides more information. You can book assistance for travel on the Tyne Valley Railway by completing the online form.
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Q Can I take a wheelchair or mobility scooter on the train?

Wheelchairs and scooters than can be folded down and carried on as luggage can be accommodated on Northern’s services. For more information about use of wheelchairs and scooters on other routes, check National Rail’s website.

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Q Can I take my dog on the train?

Yes, up to 2 dogs can travel with each passenger. For definitive guidance, see National Rail’s website.
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Q Can I take my cycle on the train?

Yes, up to two cycles are permitted on each service. However, you should be aware that it is not possible to reserve cycle places on services operated by Northern.
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Q What happens if my train is delayed or cancelled?

Train companies offer a Delay Repay scheme. Northern provide compensation for delays of 15 minutes or more whilst other companies provide compensation after 30 minutes. For confirmation of any compensation due, please check the website of the company with whom you were travelling or due to travel.
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Q I live abroad, can I use a Britrail pass?

Yes, to find out more, check out the Britrail website.
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Q Can I use a drone near the railway to take some photos or a video?

No. The definitive answer is available on the Network Rail website.
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Q I would love to get involved as a volunteer, what can I do?

Volunteers along the Tyne Valley Railway undertake a wide variety of roles. You can find out more information here.

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Q I have seen some damage at the station. What should I do?

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with as much description of the problem and location as you can and an image if you have one.
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Q There is some ant-social behaviour at the station or on train. Can I report it?

Yes, you can contact British Transport Police by text on 61016.

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